Shipping policy
We are committed to preparing all orders received by 14 am (CET) on the next day.
Important note *: Due to the saturation of courier companies during the Black Friday, Cyber Monday and Christmas season, some shipments may experience a slight delay in delivery. If your order has not been delivered in a reasonable time, please contact us.
We ship worldwide. Below you will find the details of the costs and shipping types corresponding to each country.
In case you want to make a change in the delivery address once the order has been sent, you must contact us as soon as possible. Changing the shipping address will incur an additional cost depending on the destination.
For all shipments to theNetherlands, the courier company responsible for the delivery and transport of all our orders is DHL.
For international orders, the courier company responsible for the delivery and transport of all our orders is DHL.
Shipments to post office boxes will not be possible.
THE NETHERLANDS
Purchases over 100€ - Free Shipping
Purchases less than 65€ - from 3.95€
Delivery term:
Once the order is prepared, the shipping time is 2 / 3 business days.
EUROPEAN UNION
Purchases over 100€ - FREE SHIPPING
Purchases less than 100€ - from 5.95€
Delivery term:
Once the order is prepared, the shipping time is 4 / 5 business days.
USA & CANADA
Purchases over 140€ - FREE SHIPPING
Purchases less than 100€ - from 12.95€
Delivery term:
Once the order is prepared, time is 5-11 business days depending on the destination.
NO EUROPEAN UNION
From 12.95€
Delivery term:
Outside the EU the shipping time is 5-11 business days depending on the destination.Sometimes, shipments to countries outside the EU may carry additional fees and taxes, in this case, it will be in charge of the buyer. We will take the steps and prepare the necessary documentation for the corresponding customs management.
When we have sent your order, you will receive an email with a link to track it. In case of absence, the messenger will contact you to arrange a time that best suits your preferences.
Public holidays that do not fall on a weekend do not belong to possible delivery days and are considered as Sundays.
*During busy periods delivery times may be longer than indicated above due to high demand. We kindly ask you to wait patiently in that case. Orders to Belgium have a longer delivery time
